Last Updated: October 8, 2026
At Dellamorteeco, we aim to provide clear and reliable shipping information so you know what to expect when placing an order. This Shipping Policy outlines our shipping destinations, processing times, delivery options, shipping costs, and order tracking procedures.
1. Shipping Coverage
Dellamorteeco currently offers shipping within the United States. We provide Standard Shipping and Express Shipping options to accommodate different delivery preferences.
All shipping costs and estimated delivery times are displayed in US dollars (USD) and business days.
2. Order Processing Time
Orders are typically processed within 1–5 business days before shipment.
- Processing Time: 1–5 business days
- Order Cut-off Time: 3:00 PM Eastern Standard Time (EST), Monday–Friday
- Business Days: Monday through Friday, excluding applicable holidays
Orders placed after the daily cut-off time, on weekends, or during holidays will begin processing on the next business day.
Processing time is separate from shipping transit time.
3. Shipping Methods and Delivery Times
Dellamorteeco offers two shipping methods for customers in the United States. The estimated total delivery time includes both order processing and shipping transit.
| Shipping Method | Processing Time | Transit Time | Total Estimated Delivery | Shipping Cost |
|---|---|---|---|---|
| Standard Shipping | 1–5 business days | 4–10 business days | 5–15 business days | $7.99 |
| Express Shipping | 1–5 business days | 1–6 business days | 2–11 business days | $20.99 |
Please Note: Delivery times are estimates rather than guaranteed arrival dates. Actual delivery may vary depending on the shipping destination, carrier operations, weather conditions, holidays, or other unexpected circumstances.
4. Free Shipping
Dellamorteeco offers free Standard Shipping on orders of $80.00 or more within the United States.
- Orders under $80.00: Standard Shipping costs $7.99.
- Orders of $80.00 or more: Free Standard Shipping.
- Express Shipping: $20.99.
Free shipping applies to the Standard Shipping method only.
Orders qualifying for free Standard Shipping follow the same estimated delivery timeframe of 5–15 business days, including processing and transit.
5. Order Tracking
Once your order has been shipped, tracking information will be emailed to the address provided during checkout.
You can use the tracking details to monitor your package and check its delivery progress.
Please allow some time for tracking updates to become available after the shipping carrier receives your package.
If you have questions about your tracking information, contact our support team at [email protected].
6. Shipping Address Information
Customers are responsible for providing accurate shipping information during checkout.
Please verify your shipping address, including your street address, apartment or unit number, city, state, and ZIP code.
If you discover an error after placing your order, please contact us as soon as possible.
We will review your request, but address changes may not be possible once your order has been shipped.
7. Shipping Delays
Although we work to fulfill orders within the stated processing timeframe, occasional shipping delays may occur.
Factors that can affect delivery include:
- Severe weather conditions
- Shipping carrier disruptions
- Increased shipping volumes
- Public holidays
- Incorrect or incomplete delivery addresses
- Other transportation-related circumstances
If your package is delayed beyond the estimated delivery timeframe, please review your tracking information or contact our customer support team for assistance.
8. Lost, Damaged, or Incorrect Packages
If your order has not arrived within the estimated delivery period, arrives damaged, or contains an incorrect item, please contact us at [email protected].
When contacting us, please include:
- Your order number
- Your name and email address
- A description of the issue
- Photographs of the item or packaging, if applicable
Our team will review the situation and help determine the appropriate next steps in accordance with our applicable store policies.
9. Contact Information
If you have questions about shipping rates, estimated delivery times, order tracking, or a shipment, please contact Dellamorteeco using the information below.
Dellamorteeco
Address: 12803 Castle Ct Dr, Lakeside, CA 92040, United States
Phone: +1 (619) 443-0366
Email: [email protected]
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)
Website: https://dellamorteeco.com/
We appreciate your business and are available during our regular support hours to assist with shipping-related questions.
