1. Effective Date
Effective Date: October 8, 2026
This Privacy Policy explains how Dellamorteeco (“we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, https://dellamorteeco.com/, purchase products, or communicate with our customer support team.
We encourage you to review this policy to understand how your personal information may be handled when interacting with our online store.
2. Introduction
At Dellamorteeco, we recognize the importance of protecting your personal information and respecting your privacy.
We collect and process information necessary to operate our online store, fulfill customer orders, provide support, maintain website functionality, and meet applicable legal obligations.
This Privacy Policy describes the types of information we may collect, the purposes for which it is used, and the choices and rights available to you under applicable privacy laws.
By using our website, you acknowledge the practices described in this policy. Where required by law, we will request your consent before processing personal information for specific purposes.
3. Information We Collect
Depending on how you interact with our website, we may collect the following categories of personal information.
Personal and Contact Information
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
Order and Transaction Information
- Products purchased
- Order numbers and purchase dates
- Order totals and payment status
- Shipping and delivery details
- Return, refund, and exchange requests
Technical and Usage Information
- Internet Protocol (IP) address
- Browser type and device information
- Operating system
- Website pages visited
- General location derived from IP address
- Cookies and similar tracking information
Customer Communication Information
We may retain information you provide when contacting customer support, including emails, order inquiries, feedback, and information submitted to resolve service-related issues.
We collect information relevant to providing our services and operating our business.
4. How We Collect Information
Dellamorteeco may collect information through several methods.
Information You Provide Directly
We receive information when you place an order, complete checkout forms, contact customer support, create an account if that feature is available, or subscribe to marketing communications.
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically through cookies, server logs, and similar technologies.
Information From Service Providers
We may receive information from payment processors, shipping carriers, and other service providers involved in completing transactions or supporting store operations.
The information received depends on the services used and the nature of your interaction with our store.
5. How We Use Your Information
We may use personal information for the following business purposes:
- Processing and fulfilling customer orders
- Confirming purchases and providing order updates
- Arranging shipping and delivery
- Responding to customer questions and support requests
- Processing eligible returns, refunds, and exchanges
- Maintaining website functionality and performance
- Identifying and preventing fraudulent transactions
- Improving website usability and customer experience
- Sending marketing communications where permitted
- Complying with applicable laws and legal obligations
Depending on the circumstances and applicable law, our processing may be based on contractual necessity, legal obligations, legitimate business interests, or your consent.
We do not use personal information for purposes that are incompatible with applicable privacy requirements.
6. Cookies & Tracking Technologies
Dellamorteeco may use cookies and similar technologies to support website functionality and understand how visitors interact with our online store.
These technologies may include:
Essential Cookies
Help maintain basic website functions, including shopping cart operations, checkout functionality, and session management.
Preference Cookies
May remember certain settings or preferences to make future visits more convenient.
Analytics Cookies
May help us understand website traffic, visitor interactions, and areas where website performance can be improved.
Marketing Cookies
If enabled, these cookies may support advertising measurement and the delivery of relevant promotional content.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect website functionality, including shopping cart and checkout features.
Where required by applicable law, we will obtain consent before using non-essential cookies.
7. Sharing Information With Third Parties
Dellamorteeco may share personal information with third parties when reasonably necessary to operate our business and provide services.
These parties may include:
- Payment Service Providers: To process payments and manage payment-related transactions.
- Shipping and Delivery Providers: To arrange shipment and delivery of purchased products.
- Website Hosting and Technical Providers: To maintain website availability, security, and functionality.
- Analytics and Marketing Providers: To evaluate website performance and support promotional activities where applicable.
- Professional Advisers and Legal Authorities: When disclosure is necessary to comply with applicable laws, protect legal rights, or respond to lawful requests.
We share information relevant to the services being performed and expect service providers to handle personal information in accordance with applicable privacy and security requirements.
We do not sell customer contact lists for independent third-party marketing. Certain advertising or analytics activities, if enabled, may nevertheless qualify as a “sale” or “sharing” under California privacy law.
8. Payment Processing
When you make a purchase through Dellamorteeco, your payment information is handled through the payment services available at checkout.
Depending on the selected payment method, payment providers may collect and process information such as billing details, payment credentials, and transaction information.
Dellamorteeco may receive transaction-related information, including payment confirmation, payment status, transaction references, and limited payment method details.
Payment service providers operate under their own privacy and security policies.
We encourage customers to review the applicable payment provider’s privacy information when completing a transaction.
9. Marketing Communications
If you subscribe to our promotional communications, Dellamorteeco may use your email address to send information about products, store updates, special offers, and other relevant announcements.
Where required by law, we will obtain your consent before sending marketing messages.
You may unsubscribe from promotional emails using the unsubscribe instructions included in those messages or by contacting us directly.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional messages, such as order confirmations, shipping updates, or customer service responses.
10. Data Security
Dellamorteeco takes reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
Security measures may include access restrictions, secure website connections, software maintenance, and the use of service providers with appropriate security practices.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure.
We encourage customers to protect their account credentials, when applicable, and contact us if they believe their personal information has been compromised.
11. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.
Retention periods may depend on:
- Order fulfillment and customer service requirements
- Accounting and financial recordkeeping obligations
- Tax and regulatory requirements
- Fraud prevention and security needs
- Legal claims or dispute resolution
- Applicable data protection laws
When personal information is no longer required, we take reasonable steps to delete, anonymize, or otherwise securely manage it in accordance with applicable requirements.
12. Children’s Privacy
Dellamorteeco does not knowingly collect personal information from children under the age of 13.
Our website is intended for general shopping purposes and is not specifically directed toward children.
If we become aware that personal information has been collected from a child under 13 without appropriate parental authorization, we will take steps to delete that information as required by applicable law.
Parents or legal guardians who believe a child has provided personal information may contact us at [email protected].
13. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have certain rights concerning your personal information.
These rights may include:
- Right to Access: Request information about the personal data we maintain about you.
- Right to Correction: Request correction of inaccurate personal information.
- Right to Deletion: Request deletion of eligible personal information, subject to legal exceptions.
- Right to Data Portability: Request a copy of certain personal information in an accessible format.
- Right to Opt Out: Opt out of certain data processing activities where applicable.
- Right to Withdraw Consent: Withdraw consent for processing activities that rely on your consent.
To submit a privacy-related request, please email [email protected].
We may need to verify your identity before fulfilling certain requests to protect your information from unauthorized access.
Some requests may be subject to exceptions permitted by applicable law, including requirements to maintain transaction records or comply with legal obligations.
14. California Privacy Rights (CCPA/CPRA)
California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), when these laws apply to our business and its processing activities.
Categories of Personal Information
Depending on your interactions with Dellamorteeco, we may collect identifiers, customer records, commercial information, internet activity information, and approximate geolocation information.
These categories may be used for order processing, customer support, website operations, security, and other purposes described in this Privacy Policy.
Your California Privacy Rights
Where applicable, California residents may have the right to:
- Know what categories and specific pieces of personal information have been collected.
- Request deletion of personal information, subject to applicable exceptions.
- Request correction of inaccurate personal information.
- Opt out of the sale or sharing of personal information.
- Limit certain uses and disclosures of sensitive personal information.
- Receive equal service and pricing without unlawful discrimination for exercising privacy rights.
Sale and Sharing of Personal Information
Dellamorteeco does not sell customer contact lists to third parties for independent marketing purposes.
If our website uses advertising or tracking technologies that constitute a sale or sharing of personal information under California law, eligible California residents may exercise applicable opt-out rights.
Exercising California Privacy Rights
California residents may submit privacy requests by contacting:
Email: [email protected]
Phone: +1 (619) 443-0366
We will review and respond to eligible requests within the timeframes required by applicable law.
Authorized agents may submit requests on behalf of California residents where permitted, subject to applicable verification requirements.
We will not unlawfully discriminate against customers for exercising their privacy rights.
15. International Data Transfers
Dellamorteeco currently offers shipping within the United States. However, our website may be accessible to visitors from other countries.
Personal information may be processed or stored in the United States or in other locations where our service providers operate.
Where international transfers occur and applicable data protection laws require additional safeguards, we will take appropriate steps to address those requirements.
Privacy protections and legal requirements may differ between jurisdictions.
16. Changes to This Policy
Dellamorteeco may update this Privacy Policy to reflect changes in our business operations, website features, service providers, or applicable legal requirements.
When changes are made, we will revise the Effective Date or provide an updated date on this page.
We encourage customers to review this policy periodically to stay informed about how personal information is handled.
Material changes will be communicated when required by applicable law.
17. Contact Information
If you have questions about this Privacy Policy, how your personal information is handled, or how to exercise your privacy rights, please contact us.
Dellamorteeco
Address: 12803 Castle Ct Dr, Lakeside, CA 92040, United States
Phone: +1 (619) 443-0366
Email: [email protected]
Support Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)
Website: https://dellamorteeco.com/
We will review privacy-related inquiries and respond in accordance with applicable legal requirements.
